Shipping within Australia:
We are located in Australia. Shipping flat rate within Australia - $9.00 regular or $13.00 express per order. We ship our orders via the Australia Post service and all orders includes tracking.
New Zealand / USA - flat rate of $17.95 per order, includes tracking.
UK / Europe - flat rate of $24.95 per order, includes tracking.
Rest of World - the shopping cart is currently set to $30.00 per order. Please contact us for an accurate quote and we can add your country.
We understand that not every product you purchase online will suit your needs. We are happy to accept returns for many items that are unused and still with their original packaging & labels in tact.
Please email us first at: firstname.lastname@example.org with any concerns you have with your order. We accept returns or exchanges of all other products we sell provided you contact us within 10 days of receiving your items, for items that you have received that are deemed faulty or incorrectly sent. All items must be returned unused and in original packaging with all tags attached. We do not accept returns or exchanges for change of mind. Upon a successful return we will offer you a refund or exchange pending reasons for return.
If you have any concerns at all with the item/s you have purchased and received please do not hesitate to contact us at anytime for assistance.